Remote | On-site IT Support

Ensures You Have A Power-Support Duo To Prevent And Diminish Downtime.

Fast Response Times

Remote support can be provided as soon as someone answers your phone call. This is a significant cut in response time compared to waiting for a technician to visit your office.

Lower Costs

Remote Support eliminates the extra expenses of onsite service calls when possible. our Network Operations Center (NOC), provides level I, II & III support.

Increase Productivity

We will secure and update your infrastructure at any time, allowing you to focus on growing and improving your own enterprise.

Onsite Support

In the event you experience network or service issues that cannot be resolved remotely, we will send an experienced professional to resolve any problem.

Help Desk

Your employees will get access to our high quality support help desk. Give us a call or send us an email and your issue will be quickly resolved by one of our experts.

Safe & Secure

We use solid encryption technologies that prevent unwanted recordings of confidential interaction between a local computer and a remote device.

Higher Availability

Remote Support gives proactive supervision of your network environment and the ability to rapidly address failures, ideally before they happen.


Scale support to meet your business needs, without geographical restrictions and travel time involved.

Any Time

As long as your computers are on and the permission to grant NCT Communications access to your computers, troubleshooting can be done at any point in the day.
Minutes Response Time
Hours Resolution Time
Customer Satisfaction
Years in Business

Remote IT Support

Technology Support When You Need It.

Problems with technology can arise anywhere at any time and access to immediate IT support is crucial.

On-site IT Support

When problems cannot be solved remotely.

All troubleshooting, whether remote or on-site is covered under the Managed IT Services flat-rate plan, site visits do not incur any additional costs and fees.

Other Services Available

Outside the Scope of Managed IT Services to be provided at additional fee.

Adding or replacing new hardware and network configuration. – Training of personnel after software and/or hardware installation. – Hardware that we may be unable to effect repairs due to old age or parts no longer available. – Printers Hardware Maintenance.